There was only darkness...

I work for a software company as a programmer. We use our own language called Suneido. It's kinda nice using your own language because whenever you need something new, you just add it. Of course, that is also it's downfall, whenever you need something new, you have to add it. We do a lot of interfacing with third party software. Usually it's not too bad, but this last company keeps changing their file specifications without letting us know. So then customers start calling us because their files aren't working any more and then we find out that something has changed. Seems like kind of a silly way to find bugs. And no one there seems to have any answers as to why this is happening. They just say "Your file did not work because this field is too long. Please shorten it". And then we're like "Okay, thanks for letting us know before the change happened so we didn't have to piss off a bunch of our customers and waste a bunch of their time and our own." Is it really too much to ask for a simple email saying "hey, we are changing this effective tomorrow". Then everyone could be happy and live in peace.